“The non-financial benefits have been the most important to our council. These include improved awareness across the entire organisation on the issue of tenancy fraud as well as increased confidence in staff being able to resolve cases with support when they arise.”

LMSTV

“We have also seen positive reputational awareness amongst peers and local authorities where we can return homes for allocation to homeless families. the support that they provide is very comprehensive. HTFI also provide training for our in-house staff and this has been well received.”

LMSTV